Refund Policy

At FlowState Media, we provide fully functional source codes. Because our products are digital and open-source, we have a strict refund policy to prevent abuse.

14-Day Money-Back Guarantee

We offer a full refund within 14 days of purchase ONLY if the source code has a critical technical issue (bug) that makes it unusable, and our support team is unable to fix it within a reasonable time.

Eligible Refund Scenarios

• The source code is corrupt or the download link is broken.
• The product is materially different from the demo (e.g., missing advertised features).
• Critical bug preventing app compilation that support cannot resolve.

Non-Refundable Scenarios

Refunds are NOT granted for:

• "Change of mind" or purchasing the wrong item by mistake.
• Lack of technical knowledge (e.g., don't know how to use Android Studio or Xcode).
• Server configuration issues on your hosting environment.
• Refund requests made after 14 days from the purchase date.

How to Request a Refund

To request a refund, please email support@FlowState-media.app within 14 days of purchase. Include your Purchase Code and a detailed description of the error (screenshots recommended).